"Originally, this company came back and did a poor job cleaning our house. We complained about the house not being adequeately cleaned. The owners went ABOVE AND BEYOND to ensure that we were completely satisfied with our service. This is a wonderful company. I will continue to use this company and I will certainly be recommending them to others!"
March 16, 2016 by R.S.:
"I Feel Very Fortunate To Have Found Bright Touch Maids.
I started using Bright Touch Maids ten years ago. Up until when I was 65, I cleaned everything in my home myself, so my experience with Bright Touch Maids was my first experience with any cleaning service. Over the years, I have gotten more meticulous about the quality of cleanliness in my home. They do a walk through of my home with a clipboard of what things need be done, and they follow it exactly. They do it pleasantly and diligently, too. Every time someone comes to clean, I think how lucky I am to have them there! I like everyone they send; I have good rapport with all of them. The communication is very open and easy. One time I told them about a new installation that I had in my bathroom, and I let them know that it was never to be touched with ammonia. They assured me that they don't use ammonia in their cleaning products because they don't ever want to take the chance of damaging anything in the homes they clean. I have never had to report any damage, breakage, or missing items. The only occasion that I can think of was when they were cleaning by my mantle and picture frame fell on the ground. They didn't hesitate to offer to buy a new glass for it and also clean out my refrigerator as an added service. That was so nice of them. Over the summer, I also had workmen in my condo, and they were not clean at all. When you compare them to Bright Touch, it's like the perfect example of good and bad cleaning work. I have recommended them to others before, including my building management because they are THAT good. I have always been very pleased with this service."
"We've used Bright Touch for many years and love our housekeeper. She is a wonderful person, does great work and is very reliable."
"The cleaning staff is very nice and they work extremely hard. The three lady team arrived on time and did a thorough clean and got in those hard to reach spots. When an issue arose with management, they were kind and resolved."
"After moving the family across the country the last thing we wanted to do was detail clean our new home. Thanks to bright touch we didn't have a worry. Great cleaning and customer service! "
March 16, 2016 by Eileen:
Bright Touch Maids is great. I've used them for about six or seven years, a really long time and they do their job perfectly. They're really nice and I trust them in my house."
March 16, 2016 by Kris:
"Service-Oriented And Wonderful To Work With!
Bright Touch Maids has consistently done both commercial and residential work for me for the past 12 years. Stacey and Ty both are very service-oriented and should we have an issue with anything, they address it immediately. They want to do everything they can to make sure we as a customer are satisfied. They are just really nice people, and they are wonderful to work with. Their pricing is very fair, and they go above and beyond to make sure we are served the way we need to be. If you need cleaning done, they really are that great!"